VIP Game Terms and Conditions —
Know the Rules Before You Play

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and VIP Game ("vip game", "we", "us", "the platform"). By accessing, registering on, or using any part of the vip game platform at vip-game.club, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all services offered by vip game, including but not limited to casino games, lottery draws, sports-themed games, bonus programmes, and payment services. They should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and vip game.

If you are accessing vip game on behalf of another person, you confirm that you have the authority to bind that person to these Terms. If you do not agree with any part of these Terms, you must stop using the platform immediately.

To register and use vip game, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate or institutional accounts are not permitted.
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You must not be an employee, contractor, or immediate family member of a vip game employee.
• You must not have been previously excluded or banned from the vip game platform.

VIP Game reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of funds pending verification. Accounts confirmed to belong to players under 18 will be closed immediately and any balance forfeited in accordance with applicable regulations.

Each player is permitted to hold one vip game account only. Creating multiple accounts — whether under the same name, email address, phone number, device, IP address, or payment method — is a violation of these Terms and will result in all associated accounts being suspended.

When registering, you must provide accurate, complete, and up-to-date information. You are responsible for keeping your account details current. VIP Game is not liable for any issues arising from inaccurate information provided during registration or at any subsequent point.

• Your registered name must match the name on your payment method (bKash, Nagad, or Rocket).
• You must use a valid phone number that you own and control.
• You are responsible for all activity that occurs under your account.
• You must not share your login credentials with any other person.
• VIP Game will never ask for your password via chat, email, or any other channel.

VIP Game accepts deposits via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. There is no maximum deposit limit, though large deposits may be subject to additional verification.

Deposits are credited to your vip game account instantly in most cases. If a deposit does not appear within 10 minutes, contact support with your transaction reference number and the issue will be resolved promptly.

• You may only deposit from a payment account registered in your own name.
• Third-party deposits — where someone else funds your account — are not permitted.
• VIP Game does not charge fees on deposits, though your mobile wallet provider may apply their own charges.
• Deposits made in error cannot be reversed once credited to your gaming balance.

Withdrawals from your vip game account are processed to your registered bKash, Nagad, or Rocket account. The minimum withdrawal amount is ৳200. Withdrawals are typically processed within 3 minutes, though in some cases additional verification may extend this timeframe.

• You may only withdraw to a payment account registered in your own name.
• The withdrawal method must match the deposit method used to fund your account.
• Withdrawals of bonus funds are not permitted — only real-money winnings generated after meeting wagering requirements may be withdrawn.
• VIP Game reserves the right to request identity verification before processing any withdrawal.
• Withdrawals may be delayed or withheld if there is an ongoing investigation into account activity.
• VIP Game does not charge withdrawal fees, though your mobile wallet provider may apply their own charges.

VIP Game offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules set out in this section.

• All bonuses carry a wagering requirement that must be completed before any withdrawal can be made.
• The wagering requirement, eligible games, minimum odds (where applicable), and expiry date are stated on each bonus page.
• Bonus funds are separate from real-money funds. Real-money funds are used first in all wagers unless otherwise stated.
• VIP Game reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing the bonus system — including but not limited to creating multiple accounts to claim bonuses — will have their bonuses voided and accounts suspended.
• Only one welcome bonus may be claimed per player, per household, per device, and per IP address.
• VIP Game reserves the right to amend the terms of any active bonus with reasonable notice.

All games available on the vip game platform use a certified Random Number Generator (RNG) to determine outcomes. The RNG is independently tested and certified to ensure that all results are genuinely random and not influenced by any external factor, including player history or account balance.

Return-to-Player (RTP) percentages are published for all games on the platform. These figures represent the theoretical long-term return and do not guarantee any specific outcome in any individual session.

• Game outcomes are final once confirmed by the platform server. Client-side display errors do not affect the official result.
• In the event of a game malfunction, all affected bets will be voided and stakes returned to player accounts.
• VIP Game reserves the right to void any bet placed on a game that was experiencing a technical error at the time of the bet.
• Players must not use any software, tool, or method designed to gain an unfair advantage in any game.

The following activities are strictly prohibited on the vip game platform. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of funds:

• Creating more than one account on the vip game platform.
• Providing false or misleading information during registration or verification.
• Using automated betting software, bots, scripts, or any other tool to place bets.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs or errors to generate winnings — any winnings generated this way will be voided.
• Attempting to launder money or use the platform for any illegal financial activity.
• Abusing the bonus system, including but not limited to low-risk hedging strategies designed to clear wagering requirements without genuine gameplay risk.
• Threatening, harassing, or abusing vip game staff or other players.

VIP Game reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity or age verification within the requested timeframe.
• Suspected fraudulent activity, money laundering, or use of stolen payment methods.
• Chargebacks or payment disputes initiated by the player or their payment provider.
• Requests from regulatory or law enforcement authorities.

If your account is closed due to a breach of these Terms, any remaining balance may be withheld pending investigation. If the investigation concludes that no breach occurred, the balance will be returned to your registered payment method. VIP Game will not be liable for any losses incurred as a result of a legitimate account suspension.

Players who wish to close their own account voluntarily may do so by contacting vip game support via live chat. Any real-money balance at the time of closure will be returned to your registered payment method after standard verification.

VIP Game is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available to all players from the account settings page.

• Deposit limits can be set on a daily, weekly, or monthly basis and take effect immediately.
• Deposit limits can be reduced at any time but can only be increased after a 24-hour cooling period.
• Self-exclusion can be activated for periods ranging from one month to permanent.
• During self-exclusion, you will not be able to deposit, play, or receive promotional communications from vip game.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page or contact our support team directly. Our team is trained to provide guidance and refer players to appropriate support resources.

VIP Game collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, storage, and processing of your personal data as described in that policy.

• We collect data necessary for account registration, identity verification, payment processing, and fraud prevention.
• We do not sell your personal data to third parties.
• We may share data with payment processors, identity verification providers, and regulatory authorities where required by law.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

To the fullest extent permitted by applicable law, vip game shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

• Loss of funds due to technical errors, provided the error is not caused by vip game's negligence.
• Losses resulting from unauthorised access to your account where you failed to keep your credentials secure.
• Interruptions to service due to maintenance, technical issues, or circumstances beyond our control.
• Losses arising from your reliance on information provided on the platform that is subsequently found to be inaccurate.

VIP Game's total liability to any player in respect of any claim shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

VIP Game reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the vip game platform after changes are published constitutes acceptance of the updated Terms.

For significant changes that materially affect your rights or obligations, vip game will provide notice via email or an in-platform notification at least 7 days before the changes take effect. It is your responsibility to review these Terms periodically to stay informed of any updates.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before creating your vip game account, please contact our support team. We're available 24 hours a day, 7 days a week.